The terms, conditions and disclaimer for yoga classes and workshops are below, please make sure you read and understand them before purchasing anything or booking a class.

Workshops

Cancellations & rescheduling

We (Florence Quick and associated collaborators) are a small business and cannot offer refunds.

If we can fill your place from a waiting list we may be able to offer you a refund or transfer of credit to another workshop, class or event. Please contact us to see if this is possible. You are welcome to find someone to attend in your place but please let us know their full name, email and phone number in advance so that we can transfer your ticket/credit to them (you would need to arrange payment from them separately).
Within 2 weeks of the workshop or event, transfer of credit will not be possible.

Workshops and events will only run if bookings reach our minimum number, we will inform you in advance if we plan to reschedule or cancel a workshop/event, and you will be given the option to receive a full refund or to attend the rescheduled workshop/event.

Yoga Classes

Florence Quick reserves the right to alter and amend the timetable as needed. You will be informed of any changes to classes you have booked.

Cancellations & rescheduling

You can cancel a class up to 24 hours before the class begins. Within 24 hours of the class you cannot cancel.

You can reschedule a class up to 1 hour before the class begins. Within 1 hour of the class you cannot reschedule.

Cancelling using a class pass or membership?

If you’re using a class pass or membership then your class credit will be returned to your account if you cancel outside of the 24 hour cancellation window.

Cancelling a drop in class (no class pass or membership)?

If you cancel your place (at any time) you will lose your class credit - I recommend you reschedule! You can reschedule up to 1 hour before the class.

Class passes & memberships

We are a small business and cannot offer refunds.

Class passes and memberships are valid for yoga classes only. They cannot be shared, extended, transferred or used for any other service offered by Florence Quick (including collaborative events).

Class passes

Class passes are valid for 90 days from the date of purchase.

Memberships

Memberships will be billed on the day you sign up and on the same day of the month ongoing.

Memberships automatically renew monthly.If you would like to cancel please do so through your account before your next renewal date.

Any unused credit will be lost at the end of the month, it cannot be carried over or refunded.

We may need ti change or adjust or memberships from time to time, we will give you a minimum of 30 days notice for any changes and will give you the option to cancel before your next renewal date.

Gift vouchers

Gift vouchers are valid for 6 months from the date of purchase.

We are not able to offer refunds for unused or expired gift vouchers.

We are not able to offer extensions on expired gift vouchers.

Gift vouchers can only be redeemed for the type of event that they were purchased for. For example, a gift voucher for yoga classes can only be redeemed for attending yoga classes, a workshop gift voucher could not be redeemed for yoga classes.

Gift vouchers cannot be shared or transferred.

Disclaimer

(1) Introduction

This disclaimer governs Florence Quick’s group yoga classes, one to one yoga therapy and workshops. We (Florence Quick and associated collaborators) ask you to read and agree to this disclaimer before taking part in any yoga activity.

You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and agree to take responsibility for your health and well-being in relation to our yoga classes and workshops.

(2) Credit

This disclaimer was created using an SEQ Legal template.

(3) Health and medical conditions

You acknowledge and represent that:

• to the best of your knowledge, you suffer from no medical or physical condition or disability that will or might increase the normal risks associated with exercise; [and / or]

• your doctor has approved your participation in our yoga classes and workshops.

You must inform us, as soon as possible, if:

• you suffer from any [new] injury, illness or other medical condition;

• you feel any pain or discomfort during a yoga class or workshop; or

• you feel that any exercise included in a yoga class or workshop would be unsafe or uncomfortable for you.

We may in our sole discretion prohibit you from participating in a yoga class or workshop; and you must comply with all of our instructions in relation to our yoga classes and workshops.

(4) No representations or warranties

To the maximum extent permitted by applicable law and subject to section 6 below, we exclude all representations, warranties, undertakings and guarantees relating to our yoga classes and workshops.

Without prejudice to the generality of the foregoing paragraph, we do not represent, warrant, undertake or guarantee:

• that you will not suffer from any injury arising directly or indirectly out of our yoga classes and/or workshops;

• that your fitness will measurably improve as a result of participation in our yoga classes and/or workshops; or

• that the yoga classes and/or workshops will continue to run for any specific period.

(5) Limitations and exclusions of liability

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer: are subject to section 6 below; and govern all liabilities arising under the disclaimer or in relation to our yoga classes and workshops, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any personal injury (including without limitation serious injury or death) that you may suffer or sustain directly or indirectly as a result of attending our yoga classes and/or workshops. Nor will we be liable to you in respect of any other losses arising as a result of any such personal injury.

We will not be liable to you in respect of any of your personal property that is lost, stolen or damaged before, during or after a yoga class and /or workshop.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(6) Exceptions

Nothing in this disclaimer shall: limit or exclude our liability for death or personal injury resulting from negligence; limit or exclude our liability for fraud or fraudulent misrepresentation; limit any of our liabilities in any way that is not permitted under applicable law; or exclude any of our liabilities that may not be excluded under applicable law.

(7) Severability

If a section of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other sections of this disclaimer continue in effect. 

If any unlawful and/or unenforceable section would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the section will continue in effect.

(8) Law and jurisdiction

This disclaimer shall be governed by and construed in accordance with English law, and any disputes relating to this disclaimer or our yoga classes and workshops will be subject to the exclusive jurisdiction of the courts of England and Wales.

(9) Our details

In this disclaimer, "we" means (and "us" and "our" refer to) Florence Quick (sole trader) and any associated collaborators working under their own business or comapany name. Florence Quick is a sole trader not a registered limited company.

(10) Instructors

The limitations and exclusions of liability in this disclaimer protect our instructors as well as protecting us.

In order to book classes, workshops or courses with Florence you will be required to agree to this disclaimer.